Privacy Policy

Effective date: June 2, 2026

Sit Means Sit Towson ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website (sitmeanssittowson.com), submit a form, call us, or otherwise interact with our services, and how we use, share, and protect that information.

Information We Collect

Information you give us

• Contact details: first name, last name, phone number, email address, postal code.
• Dog details: dog's name, the training goal or behavior you want to address.
• Any additional information you include in a form submission, message, or phone call.

Information collected automatically

• Device and browser data: IP address, browser type, operating system, screen size, language.
• Usage data: pages visited, time on page, referring URL, click events.
• Marketing identifiers: Google click identifier (gclid), UTM source/medium/campaign, and similar parameters when you arrive from an advertisement.
• Cookies and similar technologies (see below).

How We Use Your Information

• To contact you about your evaluation request, training inquiry, or appointment.
• To deliver dog-training services and customer support.
• To measure the performance of our website and advertising, including conversion tracking.
• To improve our website, offerings, and communications.
• To prevent fraud, abuse, and security incidents.
• To comply with applicable law and respond to lawful requests.

Cookies and Tracking

We use cookies and similar technologies to operate the site, measure traffic, and support advertising. This includes:

• Google Tag Manager and Google Ads conversion tracking (form submissions and phone-call conversions).
• Google Conversion Linker, which stores ad-click information so we can attribute conversions accurately.
• Analytics and performance cookies that help us understand how the site is used.

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. Blocking some cookies may affect how the site works.

How We Share Information

We do not sell your personal information. We share information only as needed to operate our business and provide our services, including with:

• Our CRM and marketing-automation provider (HighLevel / GoHighLevel) for lead intake, scheduling, and customer communications.
• Google (Google Ads, Google Tag Manager) for advertising performance measurement.
• Our hosting and email infrastructure providers.
• Our marketing partner, Haydn (haydn.pro), which manages our paid advertising and landing pages on our behalf.
• Service providers acting on our instructions and bound by confidentiality.
• Authorities when required by law, subpoena, or court order.

Data Retention

We retain personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion, we will delete your data within a reasonable period unless retention is required by law.

Your Choices

• You can opt out of marketing emails or SMS messages at any time by following the unsubscribe link in the message or by replying STOP to a text message.
• You can request a copy of the personal information we hold about you, request correction, or request deletion by contacting us at the address below.
• You can opt out of Google personalized advertising at adssettings.google.com.

SMS / Text Messaging

If you submit your phone number through a form on our site, you consent to receive transactional and marketing text messages from Sit Means Sit Towson. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help.

Children's Privacy

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us and we will delete it.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the "Effective date" at the top. Material changes will be highlighted.